Terms of Service
The agreement between you and Reshapify when you subscribe to our product design and development service.
Last updated August 12, 2026
1. Agreement to these terms
These Terms of Service ("Terms") are a binding agreement between you (the "Client," "you") and Reshapify ("Reshapify," "we," "us"). They govern your access to and use of our website and the design and development services we provide (together, the "Service"). By subscribing to a plan, making a payment, or otherwise using the Service, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind that company.
2. What we provide
Reshapify is a subscription-based product studio. For a recurring fee, we provide product design, full-stack development, and related services such as authentication, payments, and deployment, as described on our website at the time you subscribe. The specific work delivered in any given period depends on scope, complexity, and prioritization agreed between us.
We do not guarantee that any particular feature, milestone, or volume of work will be completed within a specific timeframe. Estimates are made in good faith but are not commitments unless expressly agreed in writing.
3. Subscriptions, billing, and payment
- Plans. We offer a rolling monthly plan and a 3-month plan, at the prices shown on our website. The 3-month plan is billed monthly against a three-month commitment.
- Recurring billing. Subscriptions renew automatically each billing cycle until paused or cancelled. By subscribing, you authorize us and our payment processor to charge your payment method on a recurring basis.
- Payment processing. Payments are processed by Stripe. We do not store your full card details. Your use of Stripe is subject to Stripe's own terms and privacy policy.
- Failed payments. If a payment fails, we may suspend work and access until the balance is resolved. Repeated failures may result in cancellation.
- Taxes. Prices are exclusive of any applicable taxes, which are your responsibility unless stated otherwise.
4. Pausing your subscription
On the rolling monthly plan, you may pause your subscription between active work periods. Pausing stops future billing while preserving any unused time, which you can return to later. Pausing does not extend a 3-month commitment. Details of how to pause are provided when you subscribe.
5. Cancellation
You may cancel the rolling monthly plan at any time; cancellation takes effect at the end of the current billing cycle, and you retain access until then. The 3-month plan may be cancelled after the committed term. We may cancel or decline to continue the Service at our discretion, including for breach of these Terms.
6. Refunds
Because work begins promptly and capacity is reserved for you, payments are non-refundable, including for partially used billing periods. This does not affect any rights you may have under applicable law that cannot be waived.
7. How work is scoped and prioritized
Work is delivered iteratively. You submit and prioritize requests, and we work through them in an agreed order. Unless otherwise agreed, we focus on one active workstream at a time to keep quality high. Revisions to in-progress work are included; substantial changes in direction may be treated as new work.
8. Your responsibilities
- Provide timely feedback, approvals, content, and access needed for us to do the work.
- Ensure you own or are licensed to use any materials, brands, or content you provide to us.
- Maintain your own accounts with third-party services (hosting, domains, payment providers) unless we agree otherwise.
- Use the Service lawfully and not for anything that infringes rights or violates applicable law.
Delays caused by missing feedback, approvals, or materials are not our responsibility and do not entitle you to a credit or refund.
9. Intellectual property and ownership
Upon full payment for the period in which it was created, you own the final deliverables we produce specifically for you, including source code and designs. We assign to you all rights we hold in those deliverables.
We retain ownership of our pre-existing materials, tools, libraries, frameworks, and general know-how, including anything developed before or independently of our work for you. To the extent any such materials are embedded in your deliverables, we grant you a perpetual, worldwide, non-exclusive license to use them as part of those deliverables. Third-party and open-source components remain governed by their own licenses.
10. Portfolio and publicity
Unless you tell us otherwise in writing, we may reference that we worked with you and display non-confidential deliverables in our portfolio and marketing. We will honor reasonable requests to keep specific work private.
11. Confidentiality
Each party may receive non-public information from the other. Both parties agree to use such information only to perform under these Terms and to protect it from disclosure, except where disclosure is required by law. This does not apply to information that is public, independently developed, or lawfully obtained from another source.
12. Third-party services
The Service relies on third-party providers such as hosting platforms, payment processors, and APIs. We are not responsible for their availability, performance, or terms, and their outages or changes are outside our control.
13. Warranties and disclaimers
We provide the Service with reasonable skill and care. Except as expressly stated, the Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service or any deliverable will be uninterrupted, error-free, or free of vulnerabilities.
14. Limitation of liability
To the maximum extent permitted by law, neither party is liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Service will not exceed the amount you paid to us in the three (3) months preceding the event giving rise to the claim.
15. Indemnification
You agree to indemnify and hold Reshapify harmless from claims, damages, and expenses arising from materials you provide to us, your use of the deliverables, or your breach of these Terms.
16. Termination
Either party may terminate for material breach that remains uncured after a reasonable notice period. On termination, you remain responsible for amounts due, and, once those are paid, you keep the deliverables produced up to that point. Sections that by their nature should survive (including ownership, confidentiality, disclaimers, and liability) survive termination.
17. Changes to the Service and these Terms
We may update the Service and these Terms from time to time. Material changes take effect when posted here, and your continued use of the Service after that constitutes acceptance. If a change is not acceptable to you, your remedy is to stop using the Service.
18. Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules. The courts located in the State of Delaware, United States will have exclusive jurisdiction over any dispute, except that either party may seek injunctive relief where appropriate.
19. Contact
Questions about these Terms? Reach us at [email protected].